Privacy Policy

1. Introduction

Lunos ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API gateway service and related services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and email address when you create an account
• Payment information for billing purposes
• Communication preferences and support requests
• Company information if you're using Lunos for business

Usage Information

We automatically collect certain information about your use of our service:

• API usage patterns and request metadata
• Token consumption and billing information
• Error logs and performance metrics
• IP addresses and device information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and manage your account
• Monitor usage and prevent abuse
• Provide customer support and respond to inquiries
• Send important service updates and notifications
• Analyze usage patterns to improve our service

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To AI model providers as necessary to fulfill your API requests
• To payment processors for billing purposes
• To service providers who assist in our operations
• When required by law or to protect our rights
• With your explicit consent

5. Data Processing and AI Providers

When you make API requests through Lunos:

• Your requests are forwarded to the appropriate AI model provider
• We do not store the content of your API requests or responses
• Each AI provider has their own privacy policy and data handling practices
• We recommend reviewing the privacy policies of the AI providers you use

6. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication requirements
• Secure payment processing through certified providers

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you delete your account. Usage logs and billing information are retained for accounting and legal purposes.

8. Your Rights and Choices

You have the right to:

• Access and update your account information
• Delete your account and associated data
• Opt out of non-essential communications
• Request a copy of your data
• Request correction of inaccurate information

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Children's Privacy

Lunos is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: